How Do I Change My Name, Profile Picture, Email, and Phone Number?
You can update your SuperProfile display details, account login information, and support contact details anytime from your account settings.
Follow the steps below depending on what information you want to change.
Change Your SuperProfile Name, Profile Picture, and Bio
To update the details visible on your SuperProfile store and products:
Steps:
- Open your SuperProfile account.
- Go to the Store tab.
- Click on Edit Header.
- A profile editing window will open.
- Go to the Profile tab.
- Update your:
- Profile picture
- Display name
- Bio
- Save the changes.
These details will be updated on your SuperProfile store and products page.
Change Your Login Email and Phone Number
If you want to change the email address or phone number used to sign in to your SuperProfile account:
Steps:
- Open Account Settings.
- Go to the Profile tab.
- Scroll down to the Signin Information section.
- Update your email address or phone number.
- Save the changes.
Your new details will be used for account login and verification.
Change Email and Phone Number Shown on Product Pages
If you want to update the contact details displayed on your product landing pages:
Steps:
- Open Account Settings.
- Go to the Profile tab.
- Find the Support Channel section.
- Update the email address and phone number you want customers to see.
- Save the changes.
These details will appear on your created product landing pages so customers can contact you for support.
Frequently Asked Questions
Will changing my store profile name change my login details?
No. Your store display details and account login information are managed separately.
Can I use a different support email for my products?
Yes. You can add the email and phone number you want customers to use through the Support Channel section.
Why is my old profile picture still visible?
After updating your profile details, refresh your page or clear your browser cache. If the issue continues, contact support with a screenshot.
